Bookings include a deadline to cancel or modify without any additional fees. The modifications or cancellation before the deadline do not included any fees. In case you modify or cancel after de deadline we will apply the fees indicated in the Cancellation Policy that appears in the voucher and in the booking confirmation.
In general, users could cancel more than 72 hours in advance of the activity without any additional fees. We will proceed to refund the total purchase amount. However, if the user cancels more than 25 hours and up to 71 hours in advance of the activity, we will proceed to refund the 50% of the purchase amount. In any case, if the user cancels the booking within 24 hours prior to the date of the activity/service the user shall not be entitled to any purchase refund.
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